Airkit & Zendesk
Reduce Cost. Increase CSAT. Fast.
Airkit has joined the Zendesk Marketplace
Airkit is an automation platform for customer-obsessed teams. Our low-code builder empowers business leaders to create digital customer experiences across channels and devices.
Airkit already has an out-of-the-box Zendesk integration. You can get started right away with one of our pre-built templates:
- IVR deflection: phone deflection into intuitive digital experiences.
- Customer self-service: empower customers to resolve routine issues by themselves.
- Call scheduling: stop playing phone tag with leads.
- PCI compliance: agents can securely process credit card payments, even working remotely. Find out how this works right here!
Today, you can find Airkit alongside other tools and integrations on the Marketplace. To learn more, fill out the form on the right.
You don’t have to take our word. Peer-to-peer car sharing company Turo is already taking advantage of the Airkit platform combined with Zendesk.
Here is what the Senior Manager of Business Operations had to say:
“Our main goal is to improve CX while reducing cost. This means increasing self-service. Customers are happy when their issues are resolved quickly, not necessarily when they speak to an agent.” – Khalid Alali
Since working together, Turo saw a 33% decrease in average handle time.