Most Recent Posts
Company News
— 8 min read
Reinventing the insurance customer experience
Providing an exceptional digital experience is no longer a nice-to-have. Learn how Airkit is taking an exciting step in better preparing our insurance customers to reinvent their digital CX.
Builder
— 4 min read
Feature of the month: voice and chatbots for call deflection
Reduce strain on your contact center by building call deflection workflows with Airkit’s voice and chatbots.
Contact Center
— 5 min read
Building multichannel journeys at scale with Airkit
Learn how to develop a multichannel CX strategy that is intentional, contextual, and iterable.
Customer Experience
— 7 min read
The top 3 ways to improve your insurance customer experience
Meet customer expectations for digital insurance with these top three recommendations from Airkit.
Builder
— 5 min read
Feature of the month: multichannel journeys
Learn the importance of maintaining context across multiple channels and how to build these journeys with Airkit.
Developer
— 4 min read
Introducing Airkit community office hours
We are excited to announce that starting on August 25th, 2021, we are opening up office hours for the Airkit community!
Digital Transformation
— 4 min read
The importance of going digital for customer onboarding and enrollment
Improve customer satisfaction, completion rates, and security with digital onboarding experiences.
Company News
— 5 min read
Airkit: a great place to work
Airkit, a Certified Great Place to Work, joined the ranks of Fortune’s 2021 Best Small and Medium Workplaces. Learn more about the company culture.
Interested in CX trends for insurance? Download this report.
Digital Transformation
— 4 min read
Ditch paper forms for digital workflows to improve customer satisfaction
Automate workflows, share data faster, and build the exact customer experience you want with digital forms.
Builder
— 9 min read
Feature of the month: Theme Builder
Build digital experiences that make a great visual impression on customers and prospects with Airkit Theme Builder.
Developer
— 22 min read
Building an LSIF indexer for a low-code platform
Engineer Brian Shih shares his thoughts on what low-code is and takes us on his journey of building a LSIF (Language Server Index Format) indexer.
Contact Center
— 3 min read
How to ensure PCI compliance in your contact center: over the phone transactions
Build PCI compliance into over the phone transactions through digital workflows that protect customer information.