Topics:

Step up your policy administration with self-service

Why providing digital self-service options is a win for you as an insurance provider and your customer.

How to improve FNOL workflows and boost CSAT with Airkit 

Improve your digital insurance experience by automating the FNOL process.

Meet your customers where they are with SMS 

Learn how to directly and immediately connect with your customers via SMS.

Feature of the month: voice and chatbots for call deflection

Reduce strain on your contact center by building call deflection workflows with Airkit’s voice and chatbots.

Building multichannel journeys at scale with Airkit

Learn how to develop a multichannel CX strategy that is intentional, contextual, and iterable.

Lower your cost to serve with digital self-service.

Ditch paper forms for digital workflows to improve customer satisfaction

Automate workflows, share data faster, and build the exact customer experience you want with digital forms.

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The top 3 ways to improve your insurance customer experience

Meet customer expectations for digital insurance with these top three recommendations from Airkit.

multichannel journey

Feature of the month: multichannel journeys

Learn the importance of maintaining context across multiple channels and how to build these journeys with Airkit.

Introducing Airkit community office hours

We are excited to announce that starting on August 25th, 2021, we are opening up office hours for the Airkit community!