Most Recent Posts
Company News
— 8 min read
Reinventing the insurance customer experience
Providing an exceptional digital experience is no longer a nice-to-have. Learn how Airkit is taking an exciting step in better preparing our insurance customers to reinvent their digital CX.
Builder
— 2 min read
Feature of the month: integrations
Airkit is your system of action. Use your current technology stack to easily integrate with other external systems. Learn more about the integration features on Airkit.
Contact Center
— 5 min read
What makes a digital contact center?
Learn more about the history of contact centers, what a digital contact center is, and how digital contact centers are becoming the new norm.
Customer Experience
— 5 min read
Step up your policy administration with self-service
Why providing digital self-service options is a win for you as an insurance provider and your customer.
Digital Transformation
— 4 min read
How to improve FNOL workflows and boost CSAT with Airkit
Improve your digital insurance experience by automating the FNOL process.
Contact Center
— 4 min read
Meet your customers where they are with SMS
Learn how to directly and immediately connect with your customers via SMS.
Builder
— 4 min read
Feature of the month: voice and chatbots for call deflection
Reduce strain on your contact center by building call deflection workflows with Airkit’s voice and chatbots.
Contact Center
— 5 min read
Building multichannel journeys at scale with Airkit
Learn how to develop a multichannel CX strategy that is intentional, contextual, and iterable.
Lower your cost to serve with digital self-service.
Digital Transformation
— 4 min read
Ditch paper forms for digital workflows to improve customer satisfaction
Automate workflows, share data faster, and build the exact customer experience you want with digital forms.
Customer Experience
— 7 min read
The top 3 ways to improve your insurance customer experience
Meet customer expectations for digital insurance with these top three recommendations from Airkit.
Builder
— 5 min read
Feature of the month: multichannel journeys
Learn the importance of maintaining context across multiple channels and how to build these journeys with Airkit.
Developer
— 4 min read
Introducing Airkit community office hours
We are excited to announce that starting on August 25th, 2021, we are opening up office hours for the Airkit community!