Team Demo Recap: Sales Conversion

Our low-code platform allows business leaders to create digital customer journeys themselves.

Stephanie Thum Interview

Stephanie Thum’s perspective on customer experience strategy across both the private and public sectors.

Contact Center Insights from Plug and Play

“I think what you’re seeing during this time with consumers … is you have a mass audience that has been forced to become digital-first consumers.”

Airkit and chatbots

Airkit vs. Chatbots: What’s the Difference?

While a chatbot is one type of digital customer experience, Airkit is a low-code platform where teams can create endless customer apps.

Airkit and Zendesk: The Beginning of a Beautiful Friendship

The right partners make a huge difference in any business. That’s why we’re excited to announce Airkit has joined the Zendesk Marketplace!

Airkit and Zendesk: The PCI Compliance Kit

Using Airkit, your team can create PCI-compliant phone, chat and email customer journeys seamlessly integrated with Zendesk.

A Talk with Jeannie Walters: Creating Meaningful Customer Moments

“What are scalable small things that we can do throughout every customer journey, to show customers that we care about them, that we empathize, that we are investing in the relationship?”

Airkit’s Easy Salesforce Integration

Your sales teams can simplify tasks while building customer loyalty by integrating Salesforce with Airkit’s customer automation platform.

Meet the New Type of Digital Native

The current health crisis is speeding up the increase in customer expectations. Digital CX standards will soon…