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Hold Times in the Age of COVID-19

Managing high call volumes with fewer contact center agents is tough, but not impossible. Here are some strategies you can try.

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Airkit and Turo: See You at the Finish Line

Sometimes, agile Silicon Valley companies outpace all expectations. These up-and-comers overtake large…

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Airkit and EZR: Growing Together

Another week, another big announcement. The Airkit team is now working with EZR Logistics! We’re celebrating more…

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Airkit Wins Most Outstanding 2.0 Enterprise Vertical from Plug and Play

Winning an award usually means that you’ve crushed the competition. A panel of stoic-looking judges with…