Customer Experience
Scaling Eco-Friendly Logistics with Airkit
When Reusability wanted to streamline their contact center performance and deliver white-glove service to their customers, they turned to Airkit.
Customer Experience
Customer Experience
Bright Spots of 2020: How Last Year’s Learnings Are Shaping Customer Experience in 2021
A list of learnings from 2020 that will continue to determine the trajectory of customer engagement in the year to come.
Customer Experience
The Powerful ROI of Retaining Customers in 2021
Keeping your existing customers, and keeping them happy, isn’t just intuitive — it’s economical.
Customer Experience
How Turo Found the Right Route to Customer Happiness with Airkit
Hear how intelligent automation and well-crafted self-service flows powered by Airkit’s low-code customer engagement platform made for happy Turo customers.
Customer Experience
Premier Properties Scales Up Customer Satisfaction with Airkit
How Premier Properties built a seamless, scalable way of managing inbound leads and improved their customer experience.
Customer Experience
How SkipTheDishes Onboarded Thousands of Restaurants Using Airkit
With the help of Airkit, SkipTheDishes was not only able to expand their business in record time, but they also gave restaurants affected by COVID-19 a critical avenue of income right when they needed it most.
Customer Experience
Stephanie Thum Interview
Stephanie Thum’s perspective on customer experience strategy across both the private and public sectors.