It’s (finally) a new year, which makes it more tempting than ever to keep last year in the rear view and focus on the new products you’ll launch, the new campaigns you’ll run, and the new customers you’ll bring aboard. But, don’t lose sight of the customers that got you to where you are today. Loyal customers are the bedrock of your business as well
Hear how intelligent automation and well-crafted self-service flows powered by Airkit’s low-code customer engagement platform made for happy Turo customers.
How Premier Properties built a seamless, scalable way of managing inbound leads and improved their customer experience.
With the help of Airkit, SkipTheDishes was not only able to expand their business in record time, but they also gave restaurants affected by COVID-19 a critical avenue of income right when they needed it most.
Stephanie Thum’s perspective on customer experience strategy across both the private and public sectors.
“I think what you’re seeing during this time with consumers … is you have a mass audience that has been forced to become digital-first consumers.”
“What are scalable small things that we can do throughout every customer journey, to show customers that we care about them, that we empathize, that we are investing in the relationship?”