Automate routine requests across any messaging channel
Rapidly deploy your digital chatbot using an easy‑to‑use low-code visual builder. Deploy universally across web, SMS, and RCS. Deliver the right experience on the right channel with conversations for quick self-service and Airkit digital journeys for more complex use cases. Seamless handoff to live agents.
of customers now prefer to engage with a brand over private messaging channels versus traditional channels.
The chatbot problem
How we solve it?
Low-code visual builder for chatbots that developers love
Reduce development time with drag‑and‑drop flow visualizations that allow developers to easily create intuitive Q&A flows and routing mechanisms.
- Multi-channel support (SMS, Web, Google RCS and Business Messages, Facebook Messenger)
- Build once, deploy universally across conversational channels
- Auto-optimize experience for content-rich RCS messaging
- Customize for your brand theme and use cases
- Easily escalate to a human when needed
- Built-in security & compliance
Support rich interactions within chatbots
Engage with your customers on new messaging channels. Leverage content‑rich assets within the channel your customers are using, such as Facebook Messenger and Google RCS and Business Messages, to improve customer experience and accelerate self‑service resolution.
- Text & Media
- URL with image previews
- Quick replies
- Option lists
One platform for web, messaging, and chat.
Airkit delivers a frictionless customer experience by combining 2‑way messaging with digital omnichannel journeys.
Use chatbots to automate help desks for simple requests (e.g., reset password, order status) and digital web flows for more complex needs (e.g., automated enrollment, paper form digitization). When human involvement is required, Airkit instantly connects customers to live agents.