Digital Automation of Life Insurance Customer Onboarding

After digitizing its Statement of Health paper process, MetLife improved completion rates by 50%.


Extra Revenue


Faster to Market


Sales & Service Efficiency


Lower Costs

Great tool for building digital flows that enable users to self-serve... is highly customizable and integrates well with our contact center and our CRM.

glassdoor logo

Great flexible solution to deploy mobile and web data acquisition workflows from your customers.

Jeff C|IT Consultant

Great tool for building digital flows that enable users to self-serve.

Khalid A|Business Operation Manager

Customer Stories


OpenTable reroutes calls, improves CSAT with Airkit

To serve their customers with speed and efficiency, OpenTable relies on Airkit to redirect and reroute calls to self-help and live chat experiences.

MetLife and Airkit: Enhancing the Customer Experience through Digital Implementation

How Airkit enabled the insurer to iterate on its experience based on customer feedback quickly and efficiently.

AutoReturn Reduces IVR Cost, Drives Up Customer Satisfaction with Airkit

Learn how the nation’s leading towing management systems provider used Airkit to reunite owners with their cars more efficiently and at scale.