Demo Center/Healthcare/Vaccine Scheduling

Vaccine Scheduling

Healthcare

Overview

Automate vaccine scheduling with a digital self-service experience. Trigger this experience through a weblink sent via email, SMS, or QR code, an IVR system (e.g., Genesys, Five9), system of record (CRM), or through an existing mobile app. Providing self-service allows you to lower overall cost to serve while increasing connect rates by 2-3x with omnichannel reminders.

In this experience, look for:

  • Opt in to SMS messaging to receive appointment confirmation, reminders, and more
  • Reflexive form fields (dynamically adjust questions based on user responses)
  • Data validation for address location
  • eSignature for consent
  • Self-service appointment scheduling
  • Ability to download calendar invite for scheduled appointment
  • Secure media capture of documents, like insurance cards or IDs

How it works

step1@3x
Multi-entry triggers
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Integrate with IVR systems
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Integrate with EMR systems
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Secure digital patient information capture
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Select vaccine type
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Input zip code for available local appointments
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Self-service appointment scheduling
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eSignature for consent
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Media upload for ID verification
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Send real-time updates back to systems
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SMS confirmation

Featured resources

airkit for digital scheduling

Airkit for Digital Scheduling

With Airkit’s cloud-based Customer Experience Automation platform, enterprises rapidly build digital customer experiences across web, text, chat, and voice that connect warm leads to your sales team, automate self-service appointment setting (and reminders), and provide smart data capture.

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Airkit for Automated Enrollment

For tune 500 companies and leading enterprise brands rely on Airkit to transform complex, error-prone paper processes into self-service digital journeys. Learn more about how Airkit onboards customers faster.

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MetLife and Airkit: Enhancing the Customer Experience through Digital Implementation

How Airkit enabled the insurer to iterate on its experience based on customer feedback quickly and efficiently.

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