Demo Center/Insurance/Setup Auto-pay

Setup Auto-pay

Insurance

Overview

Setup auto-pay from your checking, savings, or debt/credit card account for your insurance policies. By providing digital self-service, insurance carriers can deflect 40-50% of inbound calls, reduce agent handling time, and eliminate error-prone paper forms. Carriers can trigger and integrate this experience with their IVR systems, CRM, billing/policy systems. This can also be embedded into an existing mobile app.

In this experience, look for:

  • Data validation for address location
  • Integration with Plaid to securely connect bank accounts or make payments
  • eSignature
  • Amazon-like experience (allow customers to stop and start experiences on different channels without losing user inputs)
  • PDF download of submission for receipt (initiate a variety of PDF operations, including create or merge PDFs, map user inputs to existing PDFs, convert HTML to PDF)
  • Opt in to SMS messaging to confirm submission, provide status updates, and more

How it works

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Integrate with billing and insurance systems
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Digitally capture information
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Validate customer and account status
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Input policy and select payment date
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Add new bank account
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Read terms and eSign
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Send real-time updates back to systems
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SMS confirmation
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SMS payment confirmation

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