Digital experiences for healthcare
Paperless patient intake. Patient scheduling. Proactive patient service. Call deflection to digital self‑service. Digital payments. Billing administration. COVID response. Omnichannel service.
Rapidly build secure customer applications to engage customers where they are – web, mobile, voice.
- 2x service efficiency
- Integrate with your patient records, EHR, contact center software
- Rapid front-end development for omnichannel delivery

Healthcare use cases





Paperless patient intake
Digitize complex paper forms. Minimize patient wait times with digital pre‑registration and streamline intake by pre‑filling with EHR information.
Components commonly used
- Built-in TCPA compliance + mobile opt-in
- Chat bot
- Digital form
- Omnichannel notifications
- API integrations with core systems

Patient scheduling
Provide self‑service appointment scheduling and omnichannel appointment reminders.
Components commonly used
- Built-in TCPA compliance + mobile opt-in
- Chat bot
- Digital form
- Omnichannel notifications
- API integrations with core systems

Proactive patient service
Trigger digital self‑service for proactive care or follow‑up on medication orders, adverse drug reactions, and clinical trials.
Components commonly used
- Built-in TCPA compliance + mobile opt-in
- Chat bot
- Digital form
- Omnichannel notifications
- API integrations with core systems

Call deflection to digital self-service
Manage call volumes with digital self‑service for common requests – vaccine scheduling, claim status, co‑payments.
Components commonly used
- IVR flow
- Built-in TCPA compliance + mobile opt-in
- Chat bot
- Digital form
- Omnichannel notifications
- API integrations with core systems

Digital payments
Setup, update, or process PCI‑compliant digital payments. Embed payment solutions in web, mobile, chat.
Components commonly used
- Built-in TCPA compliance + mobile opt-in
- Chat bot
- Payment request + credit card
- Pre-built integrations with Stripe + Plaid
- API integrations with core systems

COVID response
Use self‑service scheduling for vaccine or testing. Improve compliance for booster vaccines. Digitize adverse reaction reporting.
Components commonly used
- Built-in TCPA compliance + mobile opt-in
- Chat bot
- Digital form
- Omnichannel notifications
- API integrations with core systems
