Connect Data from Your Systems to Your Customers
Use Airkit to rapidly build digital experiences that flow information across your backend systems and your customers.
Build Connected Experiences Faster
Automate Data Flows Across Your Systems and Customers
Airkit operates as the connective tissue within your environment. Design and automate sophisticated data flows to manage, organize, process, and transform data.
Our Top Integrations
Trigger digital experiences based on Salesforce data.
Send data back to Zendesk in real‑time or automate ticket creation.
Incorporate SMS or voice in your Airkit‑powered digital experience.
Collect and verify your customer’s banking information.
Provide PCI‑compliant payments.
Optimize your digital experiences with Heap customer intelligence.
Lower cost to serve with call deflection to digital self‑service.
Provide proactive, digital self‑service to lower cost and speed up service.
Provide self‑service scheduling to improve connect rates.
Augment IVR with deflection to digital self‑service.
Canada’s most popular food delivery app automated its restaurant onboarding to meet unprecedented demand during the pandemic.
Skip built an onboarding app that connected its restaurant partners’ onboarding information to its own Salesforce instance. This allows Skip’s sales team to keep track of where restaurants are in their onboarding and follow up as needed.
Reusability, which provides reusable packaging solutions and logistics, automated a digital experience that integrated with Zendesk to coordinate delivery and returns.
Reusability customers were served a digital interface to place orders and coordinate logistics. Customer intake information was then automatically stored and organized in Zendesk.
Bench Accounting, America’s largest professional booking service for small businesses, digitized a sign-up flow for lead acquisition.
Data was sent to Marketo and Salesforce. Heap was used to analyze customer behavior along the sign‑up flow. With Heap’s customer intelligence, Bench quickly iterated on optimizing its sign-up flow which lead to higher conversion rates.
The Inner Circle Guide to Customer Engagement & Personalization
Improve your customer engagement with hyper-personalized digital experiences across all communication channels.
The Inner Circle Guide to AI, Chatbots & Machine Learning
Learn how to use automation and data to improve customer experience within your contact center.
Digital Nudging: 10 Practical Tips to Reimagine Your Digital Experience
Engaging with the right customer at the right time is challenging. Start building intentional digital experiences now.