Start building with powerful building blocks
Use 50+ components and templates pre-built for web, mobile, and voice apps. Snap together your app in minutes with Airkit Studio. Building digital self-service, agent assist, and dynamic digital form experiences has never been easier.
Orchestrate cross-channel journeys with clicks, not code
Use a visual canvas to define the business logic for your apps and overall digital experience. Airkit Studio’s Journey Builder allows you to configure:
How customers start the experience
Key customer interactions
Nudges to engage the customer
Multi-experiences to follow customers as they switch channels - while preserving context
Setup Data Flows that work well with your data
Design sophisticated data flows to manage, organize, process, and transform data. Airkit operates as the connective tissue within your environment. Integrate activity across systems and preserve session state across all channels for an uninterrupted digital experience.
CX Primitive Data Types
Create data structures with point-and-click interactions. Airkit provides primitives purpose-built for customer engagement - e.g., phone, email, currency.
Transform and query JSON in any app. Use TypeAhead to quickly locate variables. Bind UI components with Automatic Variable Creation to easily collect data.
Custom App APIs
Create custom API endpoints for the apps you build with just a few clicks. Flow communication to your external systems on app activity and data.
Connect to anything
Use pre-built or custom integrations to connect Airkit to your systems of record or transaction. Trigger digital experiences based on system activity (e.g., new CRM object created). Construct data operations to collect, use, modify, and remit data across your environment.
“Airkit fit into our environment easily, without impacting our developers’ workload. The solution accelerated app development without the need to modify our existing call center.”
Preview your app and data flows
Build higher-quality software with less technical debt. Resolve software errors on the fly, version to smoothly flow changes, UAT on all the devices, and use deployment profiles to save time and human errors.
A click to publish
Just one click to publish. Focus on building the best customer experience apps while abstracting away infrastructure concerns for deployment. Embed into your web and mobile apps or chat flows. Airkit is designed to extend your existing digital properties.
Data is encrypted at-rest and in-flight. Customer apps and data are hosted in separate secure logical instances per organization with SAML 2.0 SSO.
Don’t spend time pushing paper. Airkit offers built-in TCPA and is SOC2, GDPR, PCI, HIPAA-certified.
Maintain ownership of your data with full portability. You can choose not to store data on Airkit’s platform.