OpenTable reroutes calls, improves CSAT with Airkit

To serve their customers with speed and efficiency, OpenTable relies on Airkit to redirect and reroute calls to self-help and live chat experiences.

Airkit for Digital Deflection

Automate your call center and manage call volumes with self-service digital journeys for common requests.

About Airkit

Offload your contact center by transitioning to digital self-service, lowering your cost to serve, increasing revenue, and boosting CSAT.

Airkit for Property and Casualty Insurance

Reduce operating costs and increase claims process transparency for customers with end-to-end digitization.

Airkit for Life Insurance Carriers

Increase revenue, lower cost to serve, get to market 40x faster, and improve customer satisfaction by digitizing the last mile of customer interactions.

From Paper to Digital Forms: Putting CX First

Hear how Airkit is helping Fortune 500 companies move away from paper forms and toward digital processes that improve the customer experience.

Driving Revenue and Customer Growth through Customer Experience

Hear from CX expert Greg Tucker and Airkit’s Head of Product Marketing, Julia Lee, on identifying revenue leakage within the customer journey and how to stop it.

How Bench Built Data-Driven CX with Airkit and Heap

Hear from Dennis Pavlina, Sr. Manager of Inbound Marketing at Bench, on how the use of data helped Bench’s team personalize and iterate customer-facing experiences 40x faster.

OpenTalk 2021: The Talkdesk + Airkit Partnership

The last mile of customer interactions is broken. Solve it and everyone wins.


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