Featured resources
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Reports
The 2021 State of Digital Customer Experience Report
Insights from 1000+ consumers on how their digital behaviors have changed as a result of the COVID-19 pandemic.
On-Demand Webinars
Digital Engagement to Increase Customer Lifetime Value
Get a look at how Airkit enables companies to build digital experiences that soar with self-service options, omnichannel interactions, automated routine engagement, and revenue-oriented journeys.
digital transformation
Digital Engagement for Insurance Organizations
Get a look at how Airkit enables companies to build digital experiences that soar with self-service options, omnichannel interactions, automated engagement, and revenue-oriented journeys.
customer experience
CXPA Webinar: Boost Customer Engagement and Growth in 2021
Join CEO of Beyond Philosophy, Colin Shaw, and Head of Airkit Product Marketing, Julia Lee, for a discussion around customer retention and growth best practices.
customer experience
Digital Nudging: 10 Practical Tips to Reimagine Your Digital Experience
Engaging with the right customer at the right time is challenging. Start building intentional digital experiences now.
customer experience
Leveling Up CX in Consumer Services
Now more than ever, Consumer Services organizations have to rise to the expectations of their customers.
Case Studies
How Turo Drives Operational Efficiency with Airkit
Peek under the hood to see how the peer-to-peer car sharing service automated routine customer and host interactions.
Case Studies
Premier Properties Scales Up Customer Satisfaction with Airkit
Hear how the property management group automated manual processes using Airkit to give their clients a better customer experience.
eBooks & Guides
Best Practices for Customer Retention and Growth
A playbook for accelerating renewals, increasing up-sell/cross-sell, preventing churn, and winning back lost customers.
customer experience
Leveling Up CX in Financial Services
Now more than ever, financial institutions have to move beyond the limits of their legacy systems so they can rise to the expectations of their customers.
On-Demand Webinars
CXPA Webinar: Digital Experience and Customer Memory
Creating positive, lasting impressions on your customers can be challenging. Here’s some advice on how to knock your digital CX out of the park.
On-Demand Webinars
CX Book Club: Punk CX with Adrian Swinscoe
Hear from CX speaker, advisor, and author, Adrian Swinscoe, about his book, Punk CX, and why the CX industry could use some serious shaking up.