Topics:
Customer Understanding

CX Book Club: Customer Understanding by Annette Franz

CX Expert Annette Franz shares key take aways from her book, “Customer Understanding.”

How to Scale Your Contact Center

Insights on scaling contact center and CX operations for a fast-growing company.

Technology Fallacy

CX Book Club: The Technology Fallacy by Gerald Kane

Learn what organizational changes are required to make the most of innovative technologies.

boost sales conversions

Airkit Demo: Boost Sales Conversion

With Airkit, teams can rapidly create digital experiences that accelerate each stage of your sales process, driving connect rates at the top of the funnel, to nudging prospects through the sales pipeline.

plane

Airkit Demo: Boost Sales Conversion

Accelerate each stage of your sales process, driving connect rates at the top of the funnel, to nudging prospects through the sales pipeline.

PCI Compliance

Airkit Demo: PCI Compliance

Create intuitive transactions without compliance worries, encouraging more customers to complete purchases with confidence.

Blog Imagery_How CX is Revolutionizing the Contact Center 2

The End of the Call Center as You Know It

The Airkit team invited speaker Neal Topf to explain why the traditional contact center is disappearing.

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