Featured resources
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Reports
The 2021 State of Digital Customer Experience Report
Insights from 1000+ consumers on how their digital behaviors have changed as a result of the COVID-19 pandemic.
customer experience
The US Customer Experience Decision-Makers’ Guide 2020-21
Download ContactBabel’s 2020 reports to get the latest data for CX decision-makers.
contact center
Intro to Airkit
Watch this webinar for a quick intro to Airkit and live demo of the product.
customer experience
CX Book Club: Customer Understanding by Annette Franz
CX Expert Annette Franz shares key take aways from her book, “Customer Understanding.”
contact center
How to Scale Your Contact Center
Insights on scaling contact center and CX operations for a fast-growing company.
digital transformation
CX Book Club: The Technology Fallacy by Gerald Kane
Learn what organizational changes are required to make the most of innovative technologies.
On-Demand Webinars
Airkit Demo: Boost Sales Conversion
With Airkit, teams can rapidly create digital experiences that accelerate each stage of your sales process, driving connect rates at the top of the funnel, to nudging prospects through the sales pipeline.
On-Demand Webinars
Airkit Demo: Boost Sales Conversion
Accelerate each stage of your sales process, driving connect rates at the top of the funnel, to nudging prospects through the sales pipeline.
On-Demand Webinars
Airkit Demo: PCI Compliance
Create intuitive transactions without compliance worries, encouraging more customers to complete purchases with confidence.
contact center
The End of the Call Center as You Know It
The Airkit team invited speaker Neal Topf to explain why the traditional contact center is disappearing.