Resources categories: contact center

How to Leverage SMS for Omnichannel Engagement

Learn why SMS is a smart communication choice and how to use it during this demo.

Indeed, we are in a new state of contact center technology – and this online event will explore everything you need to know about the landscape.

Hear how banks and insurance companies are reimagining their contact centers with innovative technologies.

Discussion Topics To Include: Best Practices When Implementing New Technology and Measuring and Maintaining Customer Satisfaction.

Learn how Airkit helps Contact Center Ops teams automate routine support calls, like password reset and personal information updates and more.

Watch this webinar for a quick intro to Airkit and live demo of the product.

“Our team is able to customize CX interactions via Airkit and make different features unique to each individual customer.”