Resources categories: contact center

3 Ways to Transform Your Customer Experience

Hear how banks and insurance companies are reimagining their contact centers with innovative technologies.

Discussion Topics To Include: Best Practices When Implementing New Technology and Measuring and Maintaining Customer Satisfaction.

Learn how Airkit helps Contact Center Ops teams automate routine support calls, like password reset and personal information updates and more.

Watch this webinar for a quick intro to Airkit and live demo of the product.

“Our team is able to customize CX interactions via Airkit and make different features unique to each individual customer.”

Insights on scaling contact center and CX operations for a fast-growing company.

The Airkit team invited speaker Neal Topf to explain why the traditional contact center is disappearing.