Customers went digital, but most companies are not ready
Your customers are ready to engage, but you’re not. This is the last mile problem. These are key moments — when customers are ready to interact with sales, service, and renewal teams.
Why is the last mile difficult to solve?
Your systems of records (like CRM) store customer data, but they don’t drive your customer to action.
Solving this requires building custom applications with engineering resources you don’t have.
These projects take a long time. 12 months or more is typical.
We fix the last mile of customer interactions with digital self-service 40x faster
We do this by making hyper-personalized digital experiences extremely fast to build. We provide powerful building blocks purpose-built for CX – these can be easily snapped together and orchestrated across web, mobile, voice, and even within a chat flow.
With Airkit, you deliver digital interfaces integrated with your core systems. Incredibly fast.
When you fix the last mile, you win big
Drive customer action
Create bespoke digital customer journeys that are connected to system data and provide an interface for customers to take action.
40x faster to market
We took the best digital experiences and converted them into building blocks that snap quickly together and publish with a single click.
Use intelligent automation
Orchestrate uninterrupted digital experiences as customers swap channels. Our proprietary technology preserves context across channels.
Built for enterprises
Extend your existing investments and digital properties. With Airkit, you don’t need to think about security, compliance, infrastructure, and maintenance.
Reach people where they are – web, mobile, and voice. Embed a digital experience into a chat flow. Trigger digital experiences through your systems, agents, or a QR code.
Drive business impact
Sales & service efficiency