Digital CX to onboard customers faster

Automated enrollment

Eliminate complex paper processes with digitization. Trigger a digital onboarding experience from your system of records. Use self‑service to capture customer information.

  • 50% higher completion rates
  • 3x faster time to revenue with fully automated, touchless experience
  • 0% NIGO with reflexive, digital forms and omnichannel service

SkipTheDishes Digitizes Restaurant Onboarding

Customer Story

Canada’s most popular food delivery app automated its restaurant onboarding process to meet unprecedented demand during the pandemic.

  • 2x number of restaurants onboarded per month
  • Accelerated onboarding by 3x
  • 80% of customer onboarding completed in touchless manner

Airkit solutions

Use Airkit to digitally collect customer information, such as proof of ID, eSignatures, and documents. Deflect calls from your contact center to self-service enrollment flow. Drive enrollment completion with omnichannel service.

Capture customer data

  • Pre-fill forms from CRM or serve custom views to reduce customer burden
  • Reflexive forms that react to user’s input
  • Reusable UI controls
  • Conversational flow builder
  • Web or mobile app embed
  • Progress bar
  • Built-in TCPA compliance

Capture customer data

  • Pre-fill forms from CRM or serve custom views to reduce customer burden
  • Reflexive forms that react to user’s input
  • Reusable UI controls
  • Conversational flow builder
  • Web or mobile app embed
  • Progress bar
  • Built-in TCPA compliance

Set up payment

  • Payment request
  • Built-in PCI compliance
  • Integrations with Stripe, Plaid, and more.

Read and sign

  • eSignature input
  • Secure document transfer and access
  • Opt-in for SMS messages for higher open rates

Confirmation of enrollment

  • PDF output
  • CSAT survey
  • Omnichannel notifications + messaging

How It Works

Automated Enrollment

Paper Form Digitization

Before Airkit

After Airkit

Before Airkit

After Airkit

Ready to See for Yourself? Let’s Get Started.

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