Digital CX to onboard customers faster

Eliminate complex paper processes with digitization. Trigger a digital onboarding experience from your system of records. Use self‑service to capture customer information.

  • 50% higher completion rates
  • 3x faster time to revenue with fully automated, touchless experience
  • 0% NIGO with reflexive, digital forms and omnichannel service
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SkipTheDishes Digitizes Restaurant Onboarding

Customer Story

Canada’s most popular food delivery app automated its restaurant onboarding process to meet unprecedented demand during the pandemic.

  • 2x number of restaurants onboarded per month
  • Accelerated onboarding by 3x
  • 80% of customer onboarding completed in touchless manner
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Airkit solutions

Use Airkit to digitally collect customer information, such as proof of ID, eSignatures, and documents. Deflect calls from your contact center to self-service enrollment flow. Drive enrollment completion with omnichannel service.

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Capture customer data

  • Pre-fill forms from CRM or serve custom views to reduce customer burden
  • Reflexive forms that react to user’s input
  • Reusable UI controls
  • Conversational flow builder
  • Web or mobile app embed
  • Progress bar
  • Built-in TCPA compliance
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Capture customer data

  • Pre-fill forms from CRM or serve custom views to reduce customer burden
  • Reflexive forms that react to user’s input
  • Reusable UI controls
  • Conversational flow builder
  • Web or mobile app embed
  • Progress bar
  • Built-in TCPA compliance
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Set up payment

  • Payment request
  • Built-in PCI compliance
  • Integrations with Stripe, Plaid, and more.
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Read and sign

  • eSignature input
  • Secure document transfer and access
  • Opt-in for SMS messages for higher open rates
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Confirmation of enrollment

  • PDF output
  • CSAT survey
  • Omnichannel notifications + messaging

How It Works

Automated Enrollment

Paper Form Digitization

Before Airkit

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After Airkit

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Before Airkit

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After Airkit

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